If a shipment is delayed or pending, please look at the history of the shipment status. Both FedEx does have a service, FedEx Delivery Manager, that allows you to change your delivery preferences after shipment. The customer will need to try to contact the carrier to see what the options are. Once an order has shipped, we will not be able to change the address. If you need to change an address before a product has shipped, please contact us at and we will see if we can change the address. We cannot guarantee that we can change an address after the order has been submitted. Please ensure that your delivery address is correct when you order. This is important to prevent loss / theft of packages.ĭeliver Address / Changing Delivery Address Please use the carrier's tracking service to get updates on the shipping progress. The customer will be provided with a tracking number when the product has shipped. Bicycles, scooters and other larger items will usually take 2 - 5 days. In general, most smaller orders (bicycle parts and accessories) take from 2 - 10 days depending on the service and the delivery location. Any item larger than that will need to be shipped to a street address or to a FedEx Office location for pickup.īikes Xpress makes no guarantees on how long it takes for a product to arrive at the delivery address once it has shipped. boxes given USPS will not accept packages from FedEx or UPS. We cannot ship items larger than 12' x 12' x 6' (i.e. You will know which carrier and service were used when the product ships and you receive your tracking information. The carrier and service type will be up to Bikes Xpress' discretion based on the type of product being shipped and the delivery location. overnight service) or provide discounts if an order is delayed longer than expected.īikes Xpress provides free shipping on all orders to the continental US.īikes Xpress uses either the United States Postal Service or FedEx for all orders. In addition, Bikes Xpress will not expedite delivery service (i.e. If your order is urgent, please contact us before you purchase to ensure we can deliver the order in the time desired. If one of the products in your order has a longer fulfillment time, then the entire order may ship when that product is available.īikes Xpress cannot make guarantees on handling / fulfillment times. Handling and fulfillment times for orders will vary depending on the items. In general, most items ship within 1-2 business days. However, once an item is ordered, we may not be able to cancel the shipment if it has already been processed. If you want to cancel an order, please contact us immediately and we will try to cancel the shipment. When you order from Bikes Xpress, you will be charged immediately for your purchase with your form of payment.

Origin 8 fix8